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Frequently Asked Questions

Do you make up the cost of free labour by charging me more for parts?

No, if anything, you will even save money on parts! We represent internationally recognised companies that used their size to buy in bulk, enabling them to negotiate the best rate and pass the savings on to you.

Why is it so cheap?

The brands we represent realise that 'word of mouth' is the best form of advertising and by providing you with the best level of service, they're likely to gain a new customer, or more if you tell you family and friends. We've secured a limited number of these special deals to offer to the public - it's as simple as that!

Will my warranty be affected?

Your new car warranty will not be affected. Our mechanics are all warranty approved and can service most types of vehicles.

Some extended warranties actually tie the car to a particular service centre, and therefore cannot be serviced by our service centres, and therefore cannot be serviced by our garages. Unfortunately, you will have to wait for the extended warranty to expire before you can take advantage of our offer.

Can I buy a certificate directly from the service centre?

No, the service centre needs to protect their prices to remain competitive. If everybody could buy them at this special rate, they wouldn't stay in business! However, by offering a limited number of these deals through a specialist like LocalCarServicing.com.au, they can ensure that there are only a limited number available.

How long is the certificate valid for?

You have 12 months to use all the services on the certificate, from the date of purchase.

Can I buy one as a gift?

Yes, of course. You can buy up to five certificates per household.

Can I buy more than one certificate?

Yes, of course. You can buy up to five certificates per household.

How many services can I have per visit?

You can have up to three services per visit.

Are there any surcharges?

The servicing of some larger vehicles may require more labour (such as work vans or 4WDs). You will still receive all the standard discounts to which the certificate entitles you.

Who is LocalCarServicing.com.au?

We are the online arm of the NIL (National Institute of Learning) Pty Ltd. We've been established in Australia for a number of years offering cheap car servicing from major brand operators direct to the public. We're now pleased to offer a comprehensive car servicing package direct to you online.

Can I provide my own parts and consumables?

No. The service centres we represent only use quality parts and need to ensure that the parts and consumables are of a high standard. The mechanics cannot guarantee their work when using parts of unknown origin.

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